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A Complaint Letter For Lost Parcel is a formal document used when a shipped package has gone missing within the Canadian postal system. This document is essential for initiating an official investigation and seeking compensation or resolution through proper channels. It should be used when regular tracking and customer service inquiries have failed to locate a missing parcel, and the sender needs to escalate the matter. The letter must comply with Canadian postal regulations and consumer protection laws, including the Canada Post Corporation Act and provincial consumer protection legislation. It typically includes detailed shipping information, parcel contents, value declaration, tracking history, and previous communication attempts. This document serves as a formal record of the complaint and may be necessary for insurance claims or legal proceedings if the matter remains unresolved.

1. Sender's Details: Full name, address, contact information, and any relevant customer/tracking numbers

2. Recipient's Details: Name and address of the postal service's complaint department

3. Date: Current date of the complaint letter

4. Subject Line: Clear identification of the purpose: Complaint Regarding Lost Parcel (Reference/Tracking Number)

5. Parcel Details: Description of the lost item, including contents, value, and shipping date

6. Incident Description: Detailed explanation of what happened and when the loss was discovered

7. Previous Communication: Summary of any previous contact with the postal service about this issue

8. Request for Resolution: Clear statement of what remedy is being sought (compensation, investigation, etc.)

9. Closing: Professional closing with a specific timeframe for expected response