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The Sales Order Confirmation Letter is a critical business document used in Australian commercial transactions to formalize the acceptance of a customer's purchase order. It serves multiple purposes: confirming the seller's receipt of the order, verifying the accuracy of order details, and documenting the terms of sale. The document needs to comply with Australian commercial law, including the Australian Consumer Law and state-specific Sale of Goods Acts. It typically follows a purchase order from a customer and precedes the delivery of goods or services. The confirmation letter includes essential information such as order specifications, pricing, delivery terms, and payment conditions, forming a crucial part of the contract documentation between parties. It's particularly important for maintaining clear communication, preventing disputes, and ensuring both parties have a shared understanding of the transaction terms.

1. Letter Header: Company letterhead, date, reference number, and recipient's details

2. Opening Acknowledgment: Thank the customer for their order and reference the original purchase order

3. Order Details Confirmation: Clear itemization of products/services ordered, including quantities and specifications

4. Pricing Confirmation: Confirmation of agreed prices, subtotal, applicable taxes, and total amount

5. Delivery Information: Confirmed delivery date, shipping method, and delivery address

6. Payment Terms: Confirmation of payment terms, method, and due dates

7. Closing Statement: Expression of appreciation and contact information for queries