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1. Service Levels: Include when specific performance metrics or service standards need to be met and measured

2. Key Personnel: Add when specific individuals are crucial to service delivery and need to be named in the agreement

3. Non-Solicitation: Include to prevent either party from hiring the other's employees or contractors

4. Insurance: Add when specific insurance requirements need to be maintained by either party

5. Data Protection: Include when personal data processing is involved in service delivery

6. Force Majeure: Add when specific provisions for unforeseen circumstances need to be detailed

7. Dispute Resolution: Include when specific dispute resolution procedures beyond standard court proceedings are desired

8. Change Management: Add when formal processes for changing scope or services need to be defined

1. Schedule 1 - Detailed Scope of Services: Comprehensive breakdown of services, deliverables, and any excluded services

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms including any variable components

3. Schedule 3 - Service Levels: Specific performance metrics, measurement methods, and reporting requirements

4. Schedule 4 - Key Personnel: Details of key team members, their roles, and replacement procedures

5. Appendix A - Communication Protocol: Procedures for routine communications, reporting, and escalation paths

6. Appendix B - Change Request Form: Template for requesting and documenting changes to services or terms