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White Label Services Agreement Template
"I need a White Label Services Agreement Template for a UAE-based software company providing CRM solutions to financial institutions, with strict data protection requirements and the ability to customize branding for each client, planned to launch in March 2025."
1. Parties: Identification of the service provider and the white label partner, including full legal names and registered addresses
2. Background: Context of the agreement, brief description of the services, and the parties' intentions regarding white labeling
3. Definitions: Detailed definitions of key terms used throughout the agreement, including 'Services', 'White Label Rights', 'Intellectual Property', and 'Confidential Information'
4. Scope of Services: Detailed description of the services to be provided, including any customization or modification rights
5. White Label Rights and Branding: Terms governing the right to rebrand services, usage of trademarks, and branding guidelines
6. Service Provider Obligations: Comprehensive list of service provider's responsibilities, including service delivery, quality standards, and support
7. White Label Partner Obligations: Partner's responsibilities including marketing, customer relationship management, and adherence to branding guidelines
8. Quality Control and Standards: Quality assurance measures, performance standards, and monitoring procedures
9. Intellectual Property Rights: Ownership and licensing of IP, including pre-existing IP and newly created materials
10. Fees and Payment Terms: Pricing structure, payment terms, invoicing procedures, and any revenue sharing arrangements
11. Term and Termination: Duration of the agreement, renewal terms, and termination rights
12. Confidentiality: Protection of confidential information and trade secrets
13. Data Protection and Privacy: Compliance with data protection laws and handling of customer data
14. Warranties and Representations: Standard warranties regarding service quality, IP rights, and capacity to contract
15. Limitation of Liability: Liability caps and exclusions in accordance with UAE law
16. General Provisions: Standard boilerplate clauses including governing law, dispute resolution, and entire agreement
1. Exclusivity: Terms granting exclusive rights in specific territories or market segments - include when exclusivity is part of the commercial arrangement
2. Minimum Performance Requirements: Specific performance targets or minimum purchase commitments - include for larger scale partnerships
3. Change Control: Procedures for implementing changes to services or specifications - important for complex or evolving service arrangements
4. Disaster Recovery: Business continuity and disaster recovery procedures - crucial for critical services
5. Marketing and Promotion: Specific requirements for marketing and promoting the white labeled services - include when joint marketing is planned
6. Training and Support: Details of training and support services - include for complex service offerings
7. Compliance with Industry Standards: Specific industry compliance requirements - include for regulated industries
8. Anti-Bribery and Corruption: Detailed anti-corruption provisions - important for international arrangements
9. Force Majeure: Expanded force majeure provisions - important in certain industries or regions
10. Insurance: Specific insurance requirements - include for high-risk services
1. Service Specification: Detailed technical specifications of the services, including functionality and features
2. Service Level Agreement (SLA): Performance metrics, service levels, and related penalties or credits
3. Fee Schedule: Detailed pricing, payment terms, and any volume-based discounts
4. Branding Guidelines: Specific requirements for use of branding elements and white labeling
5. Support Services: Details of support levels, response times, and escalation procedures
6. Data Processing Agreement: Detailed terms for handling personal data in compliance with applicable laws
7. Territory and Exclusivity Details: Specific geographical or market segment definitions for service provision
8. Change Request Template: Standard form for requesting and documenting service changes
9. Security Requirements: Detailed security protocols and requirements for service delivery
10. Approved Sub-contractors: List of approved sub-contractors and their roles in service delivery
Authors
Information Technology
Financial Services
Professional Services
Healthcare Technology
Educational Services
Digital Marketing
Software Development
Telecommunications
Business Process Outsourcing
E-commerce
Consulting Services
Cloud Services
Legal
Operations
Commercial
Business Development
Compliance
Service Delivery
Product Management
Brand Management
Risk Management
Partner Relations
Technical Operations
Customer Success
Chief Executive Officer
Chief Operating Officer
Chief Technology Officer
Head of Legal
Commercial Director
Business Development Manager
Operations Manager
Contract Manager
Legal Counsel
Compliance Officer
Service Delivery Manager
Partnership Manager
Product Manager
Brand Manager
IP Rights Manager
Risk Manager
Find the exact document you need
White Label Services Agreement
UAE-governed agreement template for white label service arrangements, enabling service rebranding and reselling while ensuring compliance with UAE federal laws.
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