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1. Insurance Requirements: Specific insurance requirements beyond standard coverage, used when handling high-value or sensitive goods

2. Special Services: Additional services such as consulting or specialized handling, included when broker offers extended services

3. Performance Metrics: Specific KPIs and service levels, included for high-volume or complex operations

4. Customs Valuation Procedures: Detailed procedures for customs valuation, included when dealing with complex import/export scenarios

5. Electronic Data Interchange: Procedures for electronic submission and processing, included when using automated systems

6. Sub-contracting: Terms for engaging sub-contractors, included when broker may need to delegate certain services

7. Intellectual Property: IP protection clauses, included when dealing with branded goods or proprietary information

8. Bank Guarantee: Terms for providing bank guarantees, included when required by specific customs regulations

1. Schedule 1 - Service Fee Schedule: Detailed breakdown of all fees, charges, and payment terms

2. Schedule 2 - Required Documentation: List of required customs documentation and format specifications

3. Schedule 3 - Operating Procedures: Detailed procedures for day-to-day operations and communications

4. Schedule 4 - Power of Attorney: Standard power of attorney format for customs clearance activities

5. Schedule 5 - Contact Details: Key contacts and escalation matrix for both parties

6. Appendix A - Customs Codes: Relevant customs codes and classifications commonly used

7. Appendix B - Compliance Checklist: Checklist of regulatory compliance requirements

8. Appendix C - Service Level Standards: Detailed service level agreements and performance metrics