Estate Agents Act 1979: Primary legislation governing estate agency work in England and Wales. Covers mandatory disclosure requirements, professional obligations, and regulation of estate agency activities.
Consumer Rights Act 2015: Fundamental consumer protection legislation ensuring fairness in contracts, regulating unfair terms, and establishing transparency requirements in consumer transactions.
Consumer Protection from Unfair Trading Regulations 2008: Regulations protecting consumers from misleading actions and omissions, requiring transparent business practices, and preventing aggressive commercial practices.
Data Protection Act 2018 and UK GDPR: Legislation governing the handling of personal data, including requirements for privacy notices and compliance with data protection principles in business operations.
Money Laundering Regulations 2017: Regulations requiring customer due diligence, identity verification, and proper record-keeping in property transactions to prevent money laundering.
Property Ombudsman Code of Practice: Professional standards and guidelines for property professionals, providing framework for ethical business conduct and dispute resolution.
RICS Professional Standards: Professional standards set by the Royal Institution of Chartered Surveyors, applicable to RICS members and regulated firms in property services.
Competition Act 1998: Legislation ensuring fair competition in markets, particularly relevant for fee structures and business practices in property services.
Financial Services and Markets Act 2000: Regulation of financial services and markets, relevant when providing financial advice in connection with property transactions.
