Standard Fibre Capacity Agreement (Supplier to Business Customer)
Publisher one
ƵSource file
Jurisdiction
England and WalesRelevant sectors
Type of legal document
✏️ Fibre capacity agreementBusiness activity
Provide capacityA fibre capacity agreement is a contract between a provider of telecommunications services and a customer that sets out the terms and conditions under which the customer may purchase fibre capacity from the provider. The agreement may cover matters such as the price of the fibre capacity, the minimum and maximum amount of fibre capacity that the customer may purchase, and the term of the agreement.
This agreement is specifically designed to address the requirements and obligations of both parties involved in the provision and consumption of fibre capacity services in the United Kingdom. It outlines the responsibilities of the supplier in delivering reliable and high-quality fibre capacity services, as well as the obligations of the business customer in terms of payment and compliance with any relevant laws and regulations.
Key provisions typically covered in this agreement may include:
1. Service specifications: Detailed descriptions of the fibre capacity services to be provided, outlining the quality standards, bandwidth restrictions, and other technical specifications.
2. Service levels and performance: The agreement may define various metrics to evaluate the supplier's performance, such as uptime, latency, and availability, and outline the remedies or penalties for non-compliance.
3. Capacity allocation: This section may establish how the supplier assigns and manages fibre capacity to the business customer, ensuring fair distribution and non-discriminatory allocation.
4. Pricing and payment terms: The agreement will typically detail the pricing structure, including any recurring charges, one-time setup fees, or usage-based billing. It may also outline payment terms, late payment penalties, and invoicing procedures.
5. Confidentiality and data protection: This section may address the privacy and security aspects of the agreement, including obligations for both parties to handle sensitive information and adhere to applicable data protection laws.
6. Termination and dispute resolution: The agreement may highlight the circumstances under which either party can terminate the contract, the notice period required, and the process for resolving disputes through negotiation, mediation, or arbitration.
It is important to note that the aforementioned description provides a general overview, and the actual terms of the Standard Fibre Capacity Agreement may vary depending on the specific requirements and negotiations between the supplier and the business customer.
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