B2B Contract For Ongoing Services Agreement (Customer Friendly)
Publisher one
ƵSource file
Jurisdiction
England and WalesRelevant sectors
Type of legal document
🛎️ Supply of Services AgreementBusiness activity
Supply servicesA supply of services agreement is a contract between a service provider and a client that sets out the terms and conditions of the provision of services. It is important to have a written agreement in place to protect both parties and to ensure that the services are provided in accordance with the agreed upon terms. The agreement should cover all aspects of the provision of services, including the scope of work, payment terms, and any other relevant details.
The agreement covers various essential aspects, including the scope and description of the services to be provided, the pricing and payment terms, duration and termination provisions, intellectual property rights, confidentiality, liability and indemnification, dispute resolution, and governing law.
To make it customer-friendly, the template emphasizes fairness, flexibility, and clarity in contractual terms, aiming to strike a balance between parties by incorporating provisions that safeguard the customer's interests. It may include provisions such as service level expectations, performance metrics, reporting obligations, and quality assurance measures to ensure the customer receives satisfactory services and necessary recourse if expectations are not met.
Overall, this legal template serves as a valuable tool for businesses operating in the UK seeking to establish a robust, customer-friendly framework to govern their ongoing services agreements in a manner that satisfies legal requirements and provides a solid foundation for a successful business relationship.
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