Supply Of Services Agreement

Supply Of Services Agreement Template for Denmark

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Document background

The Supply Of Services Agreement is a essential commercial contract used when one party wishes to engage another for the provision of specific services under Danish law. This document is particularly relevant for business-to-business relationships where ongoing services are required, ranging from professional consultancy to technical support or managed services. The agreement includes detailed provisions on service scope, performance standards, payment terms, and risk allocation, while ensuring compliance with Danish legal requirements and EU regulations such as GDPR. It's designed to provide a clear framework for service delivery while protecting both parties' interests through well-defined rights, obligations, and remedies. This type of agreement is crucial for businesses operating in Denmark or choosing Danish law as their governing law, as it incorporates specific Danish legal principles and requirements.

Suggested Sections

1. Parties: Identification of the service provider and customer, including full legal names, company registration numbers, and registered addresses

2. Background: Context of the agreement and brief description of the parties' intentions

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of the services to be provided, including any specific requirements or standards

5. Service Provider's Obligations: Key responsibilities and commitments of the service provider

6. Customer's Obligations: Key responsibilities and commitments of the customer, including cooperation and access requirements

7. Fees and Payment: Payment terms, fee structure, invoicing procedures, and payment timelines

8. Term and Termination: Duration of the agreement, renewal terms, and termination rights

9. Service Levels: Performance standards, metrics, and measurement methods

10. Intellectual Property Rights: Ownership and usage rights of pre-existing and created IP

11. Confidentiality: Protection of confidential information and trade secrets

12. Data Protection: GDPR compliance and data processing obligations

13. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements

14. Force Majeure: Events excusing performance and related procedures

15. General Provisions: Standard legal provisions including notices, amendments, assignment, and governing law

16. Execution: Signature blocks and execution formalities

Optional Sections

1. Change Control: Procedures for requesting and implementing changes to services - include when services are likely to evolve

2. Transition and Implementation: Include when services require specific setup or transition period

3. Business Continuity and Disaster Recovery: Include for critical services or when required by industry regulations

4. Personnel and Key Staff: Include when specific individuals are critical to service delivery

5. Compliance with Laws: Include detailed compliance section when operating in regulated industries

6. Security Requirements: Include for services involving IT systems or sensitive information

7. Audit Rights: Include when customer needs right to audit service provider's operations

8. Anti-Corruption and Ethics: Include for international services or when dealing with public sector

9. Environmental Requirements: Include when services have environmental impact or for ESG compliance

Suggested Schedules

1. Service Description: Detailed technical specifications and scope of services

2. Service Levels and KPIs: Detailed performance metrics, measurement methods, and remedies

3. Pricing and Payment Schedule: Detailed fee structure, rates, and payment terms

4. Data Processing Agreement: GDPR-compliant data processing terms and details

5. Security Requirements: Detailed security protocols and requirements

6. Contact Details and Escalation Procedure: Key contacts and communication protocols

7. Transition Plan: Implementation and service transition timeline and requirements

8. Form of Change Order: Template for documenting agreed changes to services

9. Approved Subcontractors: List of pre-approved subcontractors if applicable

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